Krikiy takes your privacy seriously. This Privacy Policy explains in detail what data we collect, why we collect it, and how it is kept secure.
Krikiy (referred to herein as "we", "us", or "krikiy") is a trusted online betting platform serving users in Bangladesh. Our Privacy Policy reflects our commitment to protecting your personal information.
This Privacy Policy explains how Krikiy collects, processes, stores, and protects your personal information. By using our website, mobile app, or any of our other services, you are considered to have agreed to this Privacy Policy.
Important: This Privacy Policy forms part of our Terms & Conditionsmust be read alongside this document. Together, the two form the complete agreement governing all aspects of the relationship between you and Krikiy.
This policy applies to all Krikiy services — from browsing the website and registering an account to making financial transactions, using customer support, and placing bets.
Krikiy only collects information that is necessary to provide our services. Below is a breakdown of the types of data we collect:
| Data Type | Reason for Collection | Mandatory? |
|---|---|---|
| Identity Information | KYC Verification & Account Creation | Yes |
| Contact Information | Support & Notifications | Yes |
| Financial Information | Transaction Processing | Yes |
| Usage Data | Security & Service Improvement | Partial |
| Cookie Data | Improving User Experience | No (Optional) |
Krikiy collects your information in several ways. Each method is transparent and based on your consent.
When you create a Krikiy account, fill out a form, submit KYC documents, or contact our support team — that information is collected directly from you. It is the most reliable data we hold and forms the foundation of our service.
When you use our platform, certain information is collected automatically — including your IP address, browser details, page visit logs, and session data. This information is used to maintain security and prevent fraud.
Additional information may sometimes be received through payment processors or identity verification providers. In such cases, only the data necessary to fulfil AML and KYC obligations is accepted.
Please note: Krikiy will never ask for your mobile banking PIN, password, or OTP. If anyone requests this information, it is a scam — report it to us immediately.
Krikiy uses the data we collect only for specific, legitimate purposes. Each purpose is outlined clearly below:
Marketing Communications: You can unsubscribe from marketing emails or SMS at any time. This will not affect essential service-related communications from us.
Krikiy never sells your personal data. However, in certain circumstances we may share limited information:
Necessary information may be shared with payment processors (bKash, Nagad, Rocket), identity verification agencies, and technology providers. All such partners are required to uphold the same strict privacy standards as Krikiy.
Information may be shared in response to court orders, government investigations, or lawful requests from regulatory authorities. Any such disclosure is strictly limited to what is required under the applicable legal framework.
In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new entity. We will notify you in advance before any such change takes place.
Our Commitment: krikiy will never sell your data to third parties, share it with advertising networks, or use it for marketing purposes without your consent.
Krikiy uses cookies and similar tracking technologies to improve your browsing experience. Cookies are small text files stored on your device.
You can disable optional cookies at any time through your browser settings. Please note that disabling essential cookies may cause some platform features to stop working.
Krikiy does not retain your data beyond what is necessary. Even after account closure, certain information may be kept for up to 5 years to meet legal obligations. Once that period expires, the data is securely deleted.
We use industry-standard security practices to protect your information:
In the Event of a Data Breach: In the event of a data security breach, we will notify the relevant regulatory authority within 72 hours and inform affected users as quickly as possible.
Krikiy believes you should have full control over your own data. To that end, we uphold the following rights:
To exercise any of these rights, please contact our support team. We typically respond to requests within 30 business days.
Krikiy's services are intended solely for individuals aged 18 and above. We do not knowingly collect data from minors.
Age verification is in place at the point of registration. If we become aware that a minor's information has been collected inadvertently, we will immediately close the account and delete all associated data.
If you suspect that your child or any minor you know is using Krikiy, please contact us immediately.
Our Responsible Gaming Commitment: Protecting minors is our highest priority. Learn more in our Responsible Gaming page.
Krikiy may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or platform notification. Continued use of the platform after an update constitutes acceptance of the revised policy.
For any privacy-related questions, requests, or complaints, please get in touch with us:
Every transaction and piece of personal data you share is protected by 256-bit SSL encryption — the same bank-grade security standard that keeps your data completely safe.
Krikiy never sells your personal data to third parties. Your data is used solely to ensure your service experience — that is our commitment.
View, update, or request deletion of your data at any time. You own your data — krikiy is simply a trusted custodian.
Independent security experts regularly audit krikiy's systems. Any vulnerabilities are identified and resolved early to ensure your data remains secure at all times.
Our Privacy Policy is written in plain language because we want you to understand every term clearly. Nothing is hidden behind complex legal jargon — what you see is what you get.
If you have any questions about data privacy, our Bangla-speaking support team is always on hand. Reach us via live chat or email — we'll get back to you promptly.
Your data is fully secure with Krikiy. Get started today with trusted encryption, a transparent policy, and dedicated support.
Notice: krikiy services are intended for users aged 18 and above. Betting carries financial risk — always play within your means. To protect yourself from problem betting, visit our Responsible Gaming Visit the page.